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Terms Of Services

 

By using and purchasing through The PureUps website, you consent to obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time.

Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement.

 By using our custom size service, you accept and understand that cuts are nominal and have a tolerance of +/- 0.125" (1/8") and that custom size materials are not returnable or refundable. Please review our shipping and returns policy for more information.

 

Accepted Payment Methods:

We accept AMEX (American Express), MasterCard, Visa, or Wire Transfer. For orders by check, please contact our customer service staff at contactus@pureups.com or call us at (321) 800 8890.

Prices and Availability:

Published price lists are net and subject to change without any notice. Prices may vary with current inventory. 

Return Policy

After PureUps have approved a return, items must be returned to PureUps within 30 days.Standard stock and optimal size items are returnable if undamaged and in unused, new condition. Items will be inspected to ensure the item is in new condition; credit cannot be issued until product is received and inspected in our facility. Custom sized, machined and non-standard items are not returnable or refundable. If we cut it, you own it! Custom size products include any material that is cut below its standard sheet length or optimal size. Full sheet sizes are normally 4'x8' or 4'x12'. Optimal sizes generally include 12x24", 24x48", 48x96" and 48x120" for sheets.  If you are unsure of full or optimal sheet size, please contact our customer service staff at 617-308-9613

 

PLEASE INSPECT SHIPMENTS BEFORE SIGNING FOR YOUR PACKAGE -- IF ITEM IS DAMAGED YOU MUST REFUSE DELIVERY TO RECEIVE A REPLACEMENT AS ALL CUSTOM SIZE ITEMS ARE NOT RETURNABLE OR REFUNDABLE. FOR DAMAGED ITEMS YOU MUST CONTACT AND MAKE A CLAIM WITH UPS WITHIN 7 DAYS FROM RECEIPT OF DELIVERY DATE. PLEASE GIVE THE CLAIM NUMBER PROVIDED BY UPS TO AN PUREUPS REPRESENTATIVE AT 617-308-9613 SO THAT THE ISSUE CAN BE FURTHER EXAMINED AND THE APPROPRIATE ACTIONS TAKEN.

 

If your item is damaged beyond use, give PureUps a call at 617-308-9613 and provide details about the damage to your item. You'll also have the opportunity to tell us if you wish to request a refund or receive a replacement item. Credit cannot be issued until product is received and inspected in our facility.

 

  • Returned items must be in new and unused condition. Stun guns, paper spray, bulletproof bags and all other items will be inspected to ensure the item is in new condition. Items must be returned with all original packaging and/or accessories.
  • Contact us for mandatory authorization number. We allow no exceptions. Credit cannot be issued until product is received and inspected in our facility.
  • Standard Items incur a 35% restocking fee, plus cost of freight. Quality issues are exempt from fees.
  • Custom sized and fabricated parts are not returnable or refundable. Custom sized orders have an acceptable cut tolerance of 1/8" (0.125").


 Warning 

  • Some materials and products provided by PureUps are known by the State of California to contain chemicals that cause cancer, birth defects, or other reproductive harm. (California law requires this warning to be given to customers in the State of California).

 

  • some products come with Sharp Edges , please Handel with care .

Special Packaging:

If you wish to purchase additional protective packaging or have special requirements, please contact our customer service staff at 617-308-9613 or contactus@pureups.com 



Nominal and Acceptable Tolerances:

By using our custom size service, you accept and understand that cuts are nominal and have a tolerance of +/- 0.125" (1/8"). Closer tolerances are available upon request. Please call 617-308-9613 for more information.

 

Promotional Codes:

Promotional code are sometimes offered by PureUps. Promotional codes apply only to online orders placed through the PureUps website, unless otherwise stated, and may have additional restrictions. Promotional codes may not be used with other offers, discounts or additional promotional codes. Promotional codes will not be applied to past purchases. Promotional codes may not be applied toward sales tax or shipping costs. Offers subject to change.

 By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by  

www.pureups.com in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify www.pureups.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.

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